- Download or update the Zoom app
We recommend using the Zoom desktop app. Make sure it's up to date. - Join through your browser
If you can't install Zoom, click the joining link and select 'Join from browser'. - Try leaving and rejoining
If there are issues with your sound or what you can see on screen, try leaving and rejoining the meeting. - Check your audio and video settings
Make sure your audio and video of Zoom are enabled on your device. - Is Zoom or Teams blocked on your device?
Try joining on a personal device or dialling into the call via mobile.