Check your spam or junk folder
Course emails can sometimes be filtered on work email accounts. Check for emails from concierge@apolitical.co or concierge@e.apolitical.co
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You may have previously opted out. Check your email preferences by clicking 'Manage subscriptions' at the bottom of one of our emails.
Ask your IT team
If you're using a work email, your organisation's filters may be blocking Apolitical emails. Ask your IT team to:
-
Allowlist our sending domain (preferred option) Please add the domain: apolitical.co to your organisation’s:
- Approved senders list
- Spam allowlist
- Trusted domains list
If your policy requires a specific sender address instead of a full domain, you can allowlist: concierge@e.apolitical.co
-
If your filtering is based on sending servers
If your system filters mail based on sending IP or gateway reputation, our emails may originate from:
- 143.244.86.192
- 143.244.86.34
In that case, you may wish to allowlist those sending servers as well.
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Optional additional measure
If your system supports it, please configure mail from apolitical.co to:
- Deliver to inbox
- Bypass bulk spam scoring
Still not receiving anything?
Contact our Support team and we will investigate further.