My account

Creating an account / Signing up

• How do I create an account on Apolitical?
• My application is pending — what does that mean?
• Does Apolitical vet its members?
• I don't think I should have been rejected — can I appeal?

Verification

• I've requested a verification code too many times — what should I do?
• I haven't received my verification code
• My verification code has expired
• I'm getting an error message when verifying my email address

Logging in

• I tried to log in but it says my account is pending approval
• When I try to log in it it doesn't recognise my details.

Email address

• Can Apolitical emails be sent to a different email address to my login?
• I'm getting an error message when I try to change my email address
• I'm not receiving the verification code to confirm my new email address
• How do I change my email address?
• Can I keep my Apolitical account if I leave the public sector?

Password

• How do I change my password?
• Why am I getting an error message when changing my password?
• I'm getting an error message when restting my password
• I haven't received the password reset email

My Profile

• There's a problem when I try to update my profile
• How do I change my profile picture?
• How do I change my name?
• How do I update my profile information?

Delete account

• I've accidentally created a second Apolitical account – what should I do?
• I want to delete my account